Paul Ainsworth is the founding director of the Lincoln Institute, which is a leadership and development organisation for veterinarians and veterinary teams. He is a highly sought after executive coach, facilitator and key note presenter. Paul is a graduate of the Australian Defence Force Academy, University of New South Wales, the Royal Military College Duntroon and was awarded the prestigious Sasakawa Leadership Scholarship by the Australian Graduate School of Management’s Executive MBA program.
If you did a little victory dance – and let’s face it, we all did – when it was announced that vets are an essential service during the early days of the covid outbreak, then perhaps we should talk about how you value yourself and the services you offer? Dr. Shibly joins us again to talk about value: how most vets shoot themselves in the foot on a daily basis when it comes to demonstrating value to our clients, and strategies to fix this. Listen carefully for the two words you should never use in front of your clients!
Dr. Alex Hynes is a force of nature: whether she’s on the floor in the emergency hospital, leading her team as a company director, showcasing our profession to the world on the Bondi Vet television show, mentoring the thousands of young vets who look up to her, or taking care of her daughter, you can’t help but be inspired by her passion and energy when she crosses your path. In our long awaited episode with Alex we talk to her about where she finds her motivation and whether she ever has bad days. Alex gives us a master class on connecting with our clients: what they need from us, how to effectively give them what they need and how to demonstrate value in what you do.