Stay curious, feel confident and fall in love with veterinary medicine.

A frightened cat in a cage. A vet who has to decide if it lives or dies, because the shelter is full, and a new batch of cats will be arriving on Monday. These are familiar situations for many vet teams - so much so that it can feel like just an unfortunate reality of veterinary work. But what if we’re thinking about it all wrong? If you don't understand the underlying cause of the problem, you’ll choose the wrong solution. Professor Jacquie Rand is a veterinarian, emeritus professor at t

Why can an experienced veterinarian generate hundreds or thousands of dollars in an hour, yet still feel underpaid? And why can a busy veterinary practice struggle to produce much profit at all? Dr Andy Roark joins Hugh to unpack the uncomfortable relationship between money, meaning and veterinary work. They explore the costs employees rarely see, why salary is only one part of compensation, and the tension created when a profession built around care also has to operate as a sustainable busin

Feedback in a veterinary practice is not confined to annual reviews or difficult performance conversations. It is the continuous flow of information between people: the questions we invite, the expressions on our faces, the concerns we address and the conversations we avoid. Dr Olivia Ogińska joins Hugh to discuss her cross-sectional research into feedback skills, psychological safety and employees’ intention to leave veterinary organisations. Liv is careful about what the study can establish

What if the thing making your working day harder isn’t the workload? What if it's the building? In this episode we're joined by Jerry Kennard from ⁠Evoke Projects⁠, someone who designs veterinary spaces for a living and has watched a lot of owners get this expensively wrong. Because a practice build always starts as a dream: the right location, the beautiful fit-out - the clinic you've always wanted. But plan it wrong, and that dream can quickly turn into a trap that stifles growth and demotiva

Dr Sarah Golding is a mixed-practice veterinarian in rural New South Wales, principal practitioner and co-manager at Gowrie Vet Clinic, and the founder of The Vet Mind Mentor and its Resilient Vet Mastermind program. In her mentoring work, Sarah often finds something specific underneath what veterinarians describe as burnout, overwhelm or imposter syndrome: fear. Fear of failing, looking stupid, facing an angry client, making a costly mistake or receiving a complaint to the veterinary surgeons b

I love any new tool that can make my life as a veterinarian easier and get better outcomes for my patients, so when I first heard about IDEXX's new CancerDx test I was excited, but I had questions! Like, how is a cancer screening test useful to my patients, how reliable is it, why can’t I just use FNA, and how am I going to incorporate it into my workflows? In this episode I chat to oncologist Dr Sandra Nguyen to find out how she thinks about this test for her patients, and where it fits into